Blog
Notes on getting things back
What venues need before they release an item, how a return is coordinated, and what to expect along the way — written by the team that does it.
Posts
A jewellery box left at an Istanbul Airport checkpoint, handed to a friend in the cityA traveller left a jewellery box at an Istanbul Airport security checkpoint after she had flown home. We collected it from the lost-property office and handed it to her friend in Istanbul instead of shipping it abroad.Read the post
A high-value watch recovered from Istanbul Airport and handed over in IstanbulA traveller left a Hamilton watch at Istanbul Airport and had flown home to Greece. We handled the authorisation, provided the extra proof the office asked for, collected the watch and delivered it to his contact in Istanbul.Read the post
A bag with an iPhone and house keys, recovered at Istanbul Airport and delivered to the NetherlandsA traveller left a small bag holding an iPhone and house keys at Istanbul Airport. We collected it, shipped it to the Netherlands, and stayed on the case when the carrier reported the parcel might be lost.Read the post