Service
Istanbul Airport lost property pickup
If an airport lost property office, an airline desk or another approved collection point in Istanbul has confirmed it is holding your item, we can coordinate the authorisation, collection, packing and return on your behalf.
What has to be true before we can start
We coordinate returns for items that are already held. We do not search for missing items, and we cannot ask an airport to look for something on your behalf.
- The office holding the item has confirmed it has it.
- You have any reference number or department name they gave you.
- That office is willing to release the item to an authorised courier.
If the item has not been confirmed yet, contact the venue’s own lost-property team first and ask for written confirmation.
Collection points we can approach in Istanbul
Istanbul Airport lost property
The terminal’s own lost-property office, once it has confirmed the item and set out what it needs before release.
Airline desks and offices
Items handed in on board or held at an airline’s office. Each airline sets its own conditions and holding periods.
Hotels and short-stay properties
Front desk, housekeeping or the host of a short-stay rental, where they confirm they hold the item.
Car rental desks
Items left in a vehicle returned to a rental desk, branch or depot.
Other approved points
Other places in Istanbul that hold the item and agree to release it to an authorised courier.
Listing a collection point is not a claim of affiliation with it. Every collection depends on that venue’s own release requirements, which differ and are checked case by case.
How the collection works
- 01
Confirm and share the details
Tell us which office is holding the item, what it is, and any reference they gave you. We verify the details with them directly.
- 02
Meet the release requirements
We ask the office what it needs before it will hand the item over — commonly a written authorisation from you — and tell you exactly what that means for your case.
- 03
Authorised collection
Once the office has authorised release, our courier attends the approved collection point and receives the item.
- 04
Packing and return
We review how the item should be packed, confirm the price with you in writing, then book the return with a carrier and pass on whatever tracking that carrier issues.
Questions about this service
Who we are, and who we are not
Loyal Couriers is an independent service. We are not an airport, airline, hotel, booking platform or official lost-property authority, and we hold no official affiliation with any of them. We can only act once the venue holding your item has confirmed it and agreed to release it to an authorised courier.