Contact
Talk to us on WhatsApp
WhatsApp is our contact channel. Message us with what the item is and which venue is holding it, and we will tell you whether we can help.
We are online now · Open 24/7 · Mon–Sun
+90 552 920 62 92
First reply within two hours
Hello, my laptop was found at Istanbul Airport. Can you send it to London?
Yes, we can. Send us the reference number and we will check it with the airport.
What to tell us
The more of this you have, the faster we can say whether a collection is possible.
- What the item is, and anything that identifies it.
- Which venue is holding it, and where — the airport office, airline, hotel or other property.
- Any reference number or department they gave you when they confirmed it.
- Where the item needs to be returned to.
We do not ask for identity documents at this stage. A case review can only begin once a venue has confirmed it holds your item.
- 24/7Messages answered around the clock
- 2 hFirst reply
- 2Offices, in Antalya and Istanbul
Our offices
- Registered officeLoyal Travel Ticaret Turizm Lojistik Ltd. Sti.Yenigun Mah. Mevlana Cad. Midtown Plaza B Blok No:54/B D:203, Muratpasa, Antalya, TurkeyOpen in Google Maps
- Istanbul operations officeLoyal CouriersRami Cuma Mah. 37/5, Eyupsultan, IstanbulOpen in Google Maps
Messages are answered around the clock, with a first reply within two hours. How quickly a case moves after that depends on the venue holding your item, not on us.